Official Privacy Policy

Privacy Policy ED98 Casino – Malaysia Member Data Protection

ED98 Casino takes the protection of your personal data seriously. This Privacy Policy transparently explains how we collect, process, store, and safeguard your information as a member of our platform.

Last Updated: 1 January 2026 256-bit SSL Bahasa Melayu (Malaysia)
Our Privacy Commitment
  • Your data is never sold to third parties
  • 256-bit SSL encryption on all data
  • Right to access and deletion of personal data
  • Compliance with data protection laws
  • Full privacy control in your hands

Why Your Data Is Safe with ED98 Casino

We invest in the latest security technologies to ensure that every piece of personal information you entrust to us remains fully protected.

Advanced Encryption

All data transmitted between your device and ed98 casino servers is protected with 256-bit SSL encryption, the highest security standard in the industry.

No Data Sales

ED98 Casino has never and will never sell, rent, or transfer members' personal information to third parties for marketing or commercial purposes without your explicit consent.

Data Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.

Secure & Monitored Servers

Member data is stored in licensed data centres with 24/7 monitoring. Our systems undergo regular independent security audits to ensure protection standards remain current.

Legal Compliance

The ED98 Casino Privacy Policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights as a user are fully upheld at all times.

Easy Unsubscribe Options

You can opt out of marketing communications at any time. Simply update your notification preferences in your account settings or contact us directly to process your request.

Welcome to the Privacy Policy page ED98 Casino. We understand that privacy and personal data protection matter deeply to every one of our members. This document is written in clear, straightforward language so you fully understand your rights and how we handle the information you provide.

By using the ED98 Casino platform, whether via the website or mobile app, you agree to the practices described in this Privacy Policy. This Policy should be read together with the Terms and Conditions and policy Responsible Gaming ours.

Note: This Privacy Policy applies solely to the ED98 Casino platform and does not cover third-party websites or services that may be linked to our platform.

1. Introduction

ED98 Casino is an online casino platform designed for adult players in Malaysia. We operate responsibly and comply with all applicable data protection legal requirements in Malaysia, including Personal Data Protection Act 2010 (PDPA).

As a responsible data controller, ed98 casino appoints a dedicated Data Protection Officer to ensure all our data processing practices comply with applicable laws and best-practice privacy standards. This officer is responsible for monitoring compliance, handling privacy-related complaints, and ensuring member rights are always protected.

We also conduct regular internal reviews and audits of our data protection practices to ensure high standards are consistently maintained. Every part of our organisation that handles members' personal data is subject to strict procedures and controls.

2. Information We Collect

ED98 Casino collects various types of information depending on how you interact with our platform. Generally, information is collected across three main categories:

2.1 Information You Provide Directly

  • Identity information – Full name, identification card number (MyKad), date of birth, and gender
  • Contact information – Mobile phone number, email address, and residential address
  • Financial information – Bank account number, bank name, and digital wallet details
  • Verification Documents – Copy of identification card, bank statement, or other KYC supporting documents
  • Account information – Username, password (encrypted), and account preferences

2.2 Information Collected Automatically

  • IP address and geographic location information (city/state level)
  • Device type, operating system, and browser version used
  • Activity log records including pages visited, visit times, and actions taken within the platform
  • Game session data including game type, wagering amounts, and results
  • Cookie and related tracking technology information

2.3 Information from Third Parties

In certain situations, we may receive information about you from third-party service providers such as identity verification providers, payment channels, and fraud prevention agencies for verification and security purposes.

Data Type Primary Purpose Retention Period
Identity & Contact Registration & KYC Verification Throughout the active account period + 5 years
Financial Information Transaction processing 7 years (audit requirement)
Activity Data Security & Service Improvement 2 years
Technical Data Technical issue diagnostics 90 days
Communication Records Customer Support 3 years

3. How We Use Your Data

ED98 Casino uses collected information solely for legitimate and necessary purposes to operate the platform effectively. The following are the primary purposes for which your data is used:

3.1 Service Operations

Your data is used to create and manage your account, process deposits and withdrawals, provide access to games, respond to customer support enquiries, and send important communications related to your account.

3.2 Security & Fraud Prevention

We analyse activity patterns on the platform to detect and prevent fraud, money laundering (AML), unauthorised access, and system abuse. This includes continuous monitoring of unusual transaction patterns.

3.3 Legal Compliance

ED98 Casino is legally required to maintain certain records and report suspicious activity to the relevant authorities. We also conduct KYC (Know Your Customer) processes to meet compliance requirements.

3.4 Service Improvement

Anonymised usage data helps us understand platform usage patterns, identify areas for improvement, and develop new features better suited to the needs of Malaysia members.

3.5 Marketing Communications

With your consent, we will send you information about promotions, bonuses, and the latest offers via email or in-app notifications. You may withdraw this consent at any time through your account settings.

Important: ED98 Casino will not use your data to make automated decisions that significantly affect you without appropriate human review.

4. Information Sharing

ED98 Casino does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary to operate the platform:

4.1 Trusted Service Providers

We work with selected third-party service providers such as game providers, payment processors, identity verification service providers, and IT infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes.

4.2 Legal Requirements

ED98 Casino will disclose your personal information when required by law, court order, or directive from a competent authority. This includes reporting to the Financial Intelligence Unit for suspicious transactions under AML requirements.

4.3 Protection of Rights & Safety

We may share information where necessary to protect the rights, property, or safety of ED98 Casino, our members, or the public, including in cases of fraud, cybercrime, or serious security threats.

In all data-sharing situations, we ensure that recipients comply with data protection standards equal to or exceeding our own.

5. Cookies & Tracking Technologies

The ed98 casino platform uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and analyze platform usage patterns.

5.1 Types of Cookies Used

  • Essential Cookies – Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Functional Cookies – Stores your preferences such as language, display settings, and game preferences for a more convenient experience.
  • Analytics Cookies – Helps us understand how members use the platform so we can make continuous improvements.
  • Performance Cookies – Monitors platform response times and identifies technical issues more quickly.

5.2 Cookie Management

You can manage and delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ED98 Casino platform. Essential cookies cannot be disabled as they are critical to your session security.

6. Data Security

ED98 Casino invests seriously in cybersecurity infrastructure to protect your personal data from unauthorised access, loss, destruction, or improper disclosure.

6.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data communications between your browser and our servers
  • Encrypted database with role-based access control (RBAC)
  • Intrusion detection system (IDS/IPS) active 24/7
  • Two-factor authentication (2FA) available for all member accounts
  • Regular security vulnerability scans conducted by independent experts
  • Automatic data backups with regular recovery testing

6.2 Organisational Measures

Access to members' personal data is restricted to staff who genuinely need it to perform their duties. All staff undergo regular data protection training and are bound by strict confidentiality agreements. We also conduct background checks on staff who handle sensitive data.

6.3 Incident Response

In the event of a data breach that may affect your personal information, ed98 casino will notify you and the relevant authorities within the timeframe required by law. We maintain a comprehensive incident response plan to ensure any threat is addressed swiftly and effectively.

7. Your Rights

As an ed98 casino member, you have important rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights.

1
Right of Access

You have the right to obtain a copy of the personal data we hold about you in a readily understandable format.

2
Right to Rectification

If your data is inaccurate or outdated, you have the right to request immediate correction and we will process it within 14 days.

3
Right to Erasure

You may request the deletion of your personal data in certain situations, subject to our legal retention obligations.

4
Right to Restriction

You may request that we temporarily restrict the processing of your data in certain situations, such as while the accuracy of your data is in dispute.

5
Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another party.

6
Right to Object

You may object to the processing of your data for specific purposes, including direct marketing, at any time and without any conditions.

To exercise any of the above rights, contact our support team via live chat within the platform. We will process your request within 30 working days.

8. Data Retention

ED98 Casino retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal, regulatory, or contractual obligations.

Financial transaction data is retained for seven (7) years after the transaction takes place, in line with Malaysia's financial regulatory requirements. Identity data and KYC information are retained for the duration of the active membership period plus five (5) years after account closure for audit and compliance purposes.

Once the designated retention period expires, your data will be securely deleted or anonymized using industry-standard procedures that ensure the data cannot be recovered or re-identified.

8.1 Inactive Account Data

Accounts that show no activity for more than 12 months consecutive will be considered inactive. We will send a notification before taking any action regarding the data retention of such inactive accounts.

9. Third-Party Links

The ed98 casino platform may contain references to third-party game providers or payment services that operate under their own privacy policies. The ed98 casino Privacy Policy does not cover data collection or processing practices by those third parties.

We encourage you to read and understand the privacy policies of third-party service providers before interacting with their services. ED98 Casino is not responsible for the privacy practices of any third party, even if they are our service partners.

Please exercise caution when disclosing your personal information to anyone claiming to represent ed98 casino through unofficial channels. ed98 casino will never ask for your password via email, SMS, or social media.

10. Changes to the Privacy Policy

ED98 Casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, applicable legal requirements, or proposed improvements to data protection.

When significant changes occur , we will notify you via in-platform notifications or email at least 14 days before those changes take effect. Continued use of the ed98 casino platform after the effective date of any changes constitutes your acceptance of the updated policy.

Previous versions of this Privacy Policy are kept in our archive and can be requested through the customer support team. The latest update date is always displayed at the top of this document for your reference.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:

Live Chat

Available 24/7 within the platform. The fastest way to get immediate assistance.

Support Email

[email protected]
Response within 1–2 business days.

Privacy Officer

For official complaints regarding personal data. Response within 30 days.

You may also refer to the FAQ ours for answers to frequently asked questions about privacy and account security.

Your Data is Protected, Your Game is Secure

ED98 Casino guarantees your privacy protection at every step. With over 500,000 active members in Malaysia, we are trusted for our transparency, security, and consistent service. Register now and enjoy a safe, fair, and exciting gaming experience.

256-bit
SSL Encryption
24/7
Live Support
500K+
Trusted Members
PDPA
Full Compliance
Bahasa Melayu